Willowbrook School MIS System

Willowbrook School is a small private school that has retained you to assist in the development of a new information system for the school’s administrative needs. The system at Willowbrook has been up and running for 5 months now, and things are moving reasonably smoothly. Willowbrook is pleased with the ability to generate one household bill rather than a series of individual bills and parents are pleased with their itemized after-care receipts. You have been asked to contract for ongoing support services on an as needed basis. The school would like to arrange for support services in such a way that your time is used as efficiently as possible, because their budget for support is small. Assignments

1 .Prepare a procedure that Willowbrook can follow to request maintenance support. You should create a form or forms that will provide you with the information needed to provide support services in as timely and efficient a manner as possible.

  1. The staff at Willowbrook is full of ideas about how to expand and enhance the system. You would like to help Willowbrook prioritize some of the ideas they have for updating, expanding, and enhancing the system. Discuss some of the other ways the IS could be used to reduce the administrative load on teachers and administrators. Given the reliance of the school on volunteers to accomplish certain administrative tasks, your answer should discuss any security implications that expansion and enhancement would have.
  2. Write a brief report explaining the different types of maintenance activities, how they affect the system and what the cost patterns are for the different maintenance types. Given the anticipated five year useful life of the system, can you suggest any priorities for spending maintenance dollars in each of those five years?
  3. Some of the parents have asked about investigating the possibility of making certain information available over the Internet. Currently the school provides phone directories listing all families to all families with registered children. There has been a question as to whether or not this could be made available online in a secure fashion. Some parents would like the option of receiving their bills electronically. Others have asked about setting up an online registration system. Quite a few parents have asked about having a school calendar online. A vocal minority are against any material being made available online, due to concerns about privacy, the security of family information made available or submitted online, and the safety of their children. Write a brief report for the school administration discussing the pros and cons of providing any or all of this information over the Internet.

8-10 Pages in length with references

Assignments

 

Prepare a procedure that Willowbrook can follow to request maintenance support. You should create a form or forms that will provide you with the information needed to provide support services in as timely and efficient a manner as possible.

The staff at Willowbrook is full of ideas about how to expand and enhance the system. You would like to help Willowbrook prioritize some of the ideas they have for updating, expanding, and enhancing the system. Discuss some of the other ways the IS could be used to reduce the administrative load on teachers and administrators. Given the reliance of the school on volunteers to accomplish certain administrative tasks, your answer should discuss any security implications that expansion and enhancement would have.

Write a brief report explaining the different types of maintenance activities, how they affect the system and what the cost patterns are for the different maintenance types. Given the anticipated five year useful life of the system, can you suggest any priorities for spending maintenance dollars in each of those five years?

Some of the parents have asked about investigating the possibility of making certain information available over the Internet. Currently the school provides phone directories listing all families to all families with registered children. There has been a question as to whether or not this could be made available online in a secure fashion. Some parents would like the option of receiving their bills electronically. Others have asked about setting up an online registration system. Quite a few parents have asked about having a school calendar online. A vocal minority are against any material being made available online, due to concerns about privacy, the security of family information made available or submitted online, and the safety of their children. Write a brief report for the school administration discussing the pros and cons of providing any or all of this information over the Internet.

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