Understanding People and Organisations

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Executive Summary

The ability to work effectively in a team in the modern society is becoming a critical career prerequisite. Given the way workplaces are becoming highly diverse, a critical focus on team dynamics and how to improve cohesion in teams has become a key area of interest among practitioners and scholars. This paper represents a reflective report on a team building activity conducted by a group of five members selected by the professor. Our team building activity was a collaborative drawing of a marketing ad, which helped us understand our strengths and weaknesses as team players. This report explores how the members’ locally preferred alternatives, strengths and weaknesses played out during the team building activity. From this project, I realised that collaboration and effective team leadership are prerequisites for a successful group activity, especially in a culturally diverse team.

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Description

ASSESSMENT BRIEF
Subject Code and Title BIZ102 Understanding People and Organisations
Assessment Reflective Report
Individual/Group Individual
Length 1,500 words (+/- 10%)
Learning Outcomes a) Explain the importance of self- awareness and
emotional intelligence, and analyse their impact on
professional competencies
b) Integrate strategies to effectively interact with
others in a diverse professional context
c) Identify and reflect on own strengths and their
application in the business context
d) Reflect on feedback to identify opportunities for
self-improvement and professional development
Submission By 11:55pm AEST/AEDT Sunday of module 6.1 (week 11)
Weighting 40%
Total Marks 100 marks
Context
In the dynamic 21st century economy where mobility is often not only possible but also
integral to a successful career, being able to work in an intercultural and diverse
environment is essential. Organisations frequently need their people to develop their
capacity to work effectively in diverse teams and resolve or diffuse conflicts and
miscommunication quickly and efficiently.
The keys to your ability to work effectively in intercultural and diverse teams are the
development of emotional intelligence and awareness of cultural differences. Emotional
intelligence enables the ability to consciously examine group and team dynamics in real
time in order to facilitate effective individual and team performance.
This assessment aims to develop your understanding of how intercultural and diverse teams
function, and how you can use this knowledge to help them develop into high performing
teams.
BIZ102_Assessment 4 Brief.Docx Page 2 of 6
Instructions
The assessment requires the completion of an individual reflective report. You will analyse
the expected strengths and weaknesses of your group, then as a group, you will choose,
conduct and document a team-building activity. Each member of the group will then reflect
on their own contribution to the group, and how this may be improved. Finally, each
student will prepare an individual reflective report based on the experience.
It is expected that your report will:
• be written individually, but include some common elements with your teammates
• be presented in a business report format
• show evidence of research and application of concepts and theories
• demonstrate effective referencing skills (APA 6
th ed. style)
Steps
Step 1: Team allocation and initial assessment (Individual)
Your learning facilitator will randomly assign you to a group. After that has occurred, each team
member will write their own response to the two issues below (the response is included as part of
your individual Reflective Report):
1. Using information about team members’ LPA, EI and Clifton Strengths to support your views,
discuss why you think this group of students has the potential to form an effective work
group.
2. Using information about team members’ LPA, EI and Clifton Strengths to support your views,
anticipate possible areas of weakness or conflict within the group.
Step 2: Team-Building (Group)
As a group, design or choose a 25-30 minute team building activity and explain in your report why
you believe it will increase the effectiveness of the team (this part of your individual report will be
common to all team members). Remember that this is a team building activity – not a “getting to
know you” session. Then conduct the team-building activity as a group, documenting the experience
using video/moving screen-capture technology such as a recorded zoom meeting.
Step 3: Analysis and Reflection (Individual)
You can now build on what you have written for your report as part of step 1 by analysing the
dynamics and roles you have observed within the team, discussing in your report how you believe
they were influenced by team members’ LPA’s, Strengths Quest Talents, EI and cultural backgrounds.
You should also use academic resources to support your ideas.
In your report, you should also reflect on what you have learnt about your capacity to contribute
effectively to a team and provide recommendations regarding how you could further improve your
contribution to a team in your future professional practice.
BIZ102_Assessment 4 Brief.Docx Page 3 of 6
General requirements
Your report should:
 Include an Executive Summary (not included in the word count), formal introduction (where
you state the purpose of the paper and how it proceeds – i.e. the structure) and logical
headings and sub-headings that generally match the instructions and steps in this brief.
 Identify theoretical concepts reviewed in modules 1-5 that support your reflection. Include
at least five academic references to sources learning resources for this subject that present
the theoretical concepts identified, to support your ideas.
 Follow the APA 6th edition style of referencing to cite your academic resources and provide
your reference list.
 Include records of team communication in the appendices of the report, as evidence of
team-member contribution, as well as a link to the group activity recording.
 Include the names of your team members in the appendix of the report.
Submission Instructions
Submit your Reflective Report via the Assessment link in the main navigation menu in BIZ102
Understanding People and Organisations. The learning facilitator will provide feedback via the Grade
Centre in the LMS portal. Feedback can be viewed in My Grades.
The Learning Rubric below is your guide to how your assessment task will be marked. Please be sure
to check this rubric very carefully before submission.
BIZ102 Assessment 4 Brief Page 4 of 6
Learning Rubric: Assessment 4 Reflective Report
Assessment
Attributes
Fail (Unacceptable)
0-49%
Pass
(Functional)
50-64%
Credit
(Proficient)
65-74%
Distinction
(Advanced)
75 -84%
High Distinction
(Exceptional)
85-100%
Work group reflection
and linkage to theory
and self-assessment
tools
30%
Report demonstrates a
limited attempt to
reflect on how the
results of the Laureate
Professional
Assessment, EI, Clifton
Strengths and cultural
backgrounds help
explain team dynamics
and roles with
no/limited attempt to
apply these tools to
anticipate areas of
weakness or conflict
within the group.
Report demonstrates a
basic attempt to reflect
on how the results of the
Laureate Professional
Assessment, EI and
Clifton Strengths and
cultural backgrounds
help explain team
dynamics and roles with
a basic attempt to apply
these tools to anticipate
areas of weakness or
conflict within the group.
Report demonstrates an
adequate reflection on
how the results of the
Laureate Professional
Assessment, EI and Clifton
Strengths and cultural
backgrounds help explain
team dynamics and roles
with a critical application
of these tools to anticipate
areas of weakness or
conflict within the group.
Report demonstrates a
thorough reflection on
how the results of the
Laureate Professional
Assessment, EI and
Clifton Strengths and
cultural backgrounds
help explain team
dynamics and roles with
a critical and in-depth
application of these tools
to anticipate areas of
weakness or conflict
within the group.
Report demonstrates an
expert reflection on how
the results of the
Laureate Professional
Assessment, EI and
Clifton Strengths and
cultural backgrounds
help explain team
dynamics and roles with
an in-depth, critical and
meticulous application of
these tools to anticipate
areas of weakness or
conflict within the group.
Identification and
justification of
appropriate teambuilding activity
20%
Report fails to identify
an appropriate teambuilding activity or
evidence of a teambuilding activity is not
provided.
There is no/limited
attempt to justify the
group’s selection of the
team-building activity.
Report properly
documents an activity
used by the group as a
team-building activity;
however, its suitability as
such is questionable.
There is a basic attempt
to justify the group’s
selection of the teambuilding activity.
Report properly
documents a good teambuilding activity and
justifies its selection by the
group.
Report properly
documents a very good
team-building activity
and thoroughly justifies
its selection by the
group.
Report expertly identifies
and documents an
excellent team-building
activity.
There is a thorough and
critical justification of the
team-building activity
and its suitability for the
assessment task.
BIZ102 Assessment 4 Brief Page 5 of 6
Professional practice
reflection and
recommendations
20%
Report shows no or
limited evidence of
reflective thinking in
regards to how gained
insights from group
activity could be used
to improve student’s
future professional
practice in diverse
teams.
Report shows some
evidence of reflective
thinking and generically
articulates how gained
insights from group
activity could be used to
improve student’s future
professional practice in
diverse teams.
Report shows evidence of
adequate reflective
thinking and generically
articulates how gained
insights from group
activity could be leveraged
to improve student’s
future professional
practice in diverse teams.
Report shows evidence
of thorough reflective
thinking and clearly
articulates how gained
insights from group
activity could be used to
improve student’s future
professional practice in
diverse teams.
Report shows evidence
of thorough and critical
reflective thinking and
clearly articulates how
gained insights from
group activity could be
used to improve
student’s future
professional practice in
diverse teams.
Structure and flow of
ideas
20%
Report does not
present sufficient
information, ideas or
evidence.
Report lacks
logical/clear structure
and flow of ideas,
making it difficult to
understand.
Line of reasoning is
unclear and difficult to
follow.
Report presents
information, ideas and
evidence sufficiently,
however these require
further logic and clarity.
Report has a sufficient
structure, however flow
of ideas are a challenge
and can be difficult to
understand.
Line of reasoning is
passable, however, can
sometimes be difficult to
follow and requires
clarity.
Report presents
information, ideas and
evidence clearly and
logically.
Report has a good
structure, with a good flow
of ideas.
Line of reasoning is of a
good standard and easy to
follow.
Report presents
information and
arguments in a logical
and clear way, which is
well supported by
evidence.
Report has a very good
structure, with a strong
flow of ideas; opinions
and ideas are expressed
in a clear and concise
manner with obvious
connection to topic.
Line of reasoning is clear,
logical and easy to
follow.
Report is expertly
presented; descriptive,
concise and informative,
exceptionally developed
and well supported by
evidence.
Report has an excellent
structure, with a strong,
clear flow of ideas;
engages and sustains the
audience’s interest in the
topic and the reader can
immediately grasp the
relevancy.
Line of reasoning is
excellent; demonstrating
a clear, logical flow of
BIZ102 Assessment 4 Brief Page 6 of 6
ideas and arguments
that are easy to follow.
Correct use and
citation of key
resources
10%
Does not use sufficient
high quality academic
resources beyond the
Laureate Professional
Assessment, EI and
Clifton Strengths.
Does not include
correct references or intext citations; does not
use APA 6th style.
Uses sufficient academic
sources beyond the
Laureate Professional
Assessment, EI and
Clifton Strengths,
however can be greatly
improved.
Attempts to include
references or in-text
citations, however these
are sometimes
insufficient for research
purposes, or incorrect;
uses APA 6th style,
however may contain
some citation or
referencing errors.
Uses good academic
sources beyond the
Laureate Professional
Assessment, EI, Clifton
Strengths.
Includes in-text citations
and references from
suitable sources; uses APA
6
th style, however may
contain minor citation or
referencing errors.
Shows evidence of wide
scope of academic
sources beyond the
Laureate Professional
Assessment, EI, Clifton
Strengths.
Includes in-text citations
and references from
suitable sources; uses
APA 6th style, containing
minimal and or no errors.
Shows evidence of
extensive scope of
academic sources
beyond the Laureate
Professional Assessment,
EI, Clifton
Strengths
Includes in-text citations
and references from
suitable sources; uses
APA 6
th style, containing
no errors.