The concept of quality management in hospitality industry is very important. The hospitality industry is one of the most important industries in the world that has been growing at unprecedented rate owing to the increased rate of globalization. The increased activities in tourism industry and increased international trade are among the factors that have led to increased growth of the hospitality industry. There has been increased trend towards standardization of services in the hospitality industry and this is being driven by the need for enhancement of quality of services. As the level of competition increase in the industry, the competitive advantage has been created through provision of high quality services. In order to understand the trend in enhancement of quality of services in the industry, this paper will review a number of studies on the subject.