Quality control for AllRepairs mechanics

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Description

Quality control for AllRepairs mechanics

Quality control for AllRepairs mechanics

ANSWER


Presenting of results from an engineering company has been contentious. The paper will present how to get results from research investigating the efficiency and effectiveness of the mechanics at AllRepairs in terms of the time that they take in carrying out the repairs. In AllRepairs, a dispatcher evaluates every job lodged on the basis of how difficult it is likely to be and then assigns one of their four mechanics to the job. In this research, the Human Resources Department provided information on how long any employee has been with the company. All mechanics keep time sheets that allow data to be collected on time spent on each repair job.