The scathing review
|Identify the top three issues||1. Defamation…………………… the blog
2. The comments w………………nd not based on hard facts
3. Whether t…………………..comments are disclaimed to speak of truth by the commenter.
|Problem title: The scathing review|
|You run a popular accommodation reviews website called ‘True Blue Reviews’ which is famous for its frank ratings of Australian hotels and motels. While you are happy to run critical – even scathing – reviews, you are very wary of defamation action and try to keep within the bounds of two of the key defences – truth and honest opinion. You are also wary of fake reviews posted by competitors trying to steer business from another hotel to their own. Two reviews of motels at the tiny fishing village of Dolphin Bay have been posted within the past few few hours.
Fisherman’s Lodge – Rating 1/10 – The staff are so unfriendly we thought we were staying at Fawlty Towers. Bathroom plumbing is hanging out of the wall and the toilet hasn’t been scrubbed in weeks. Bed bugs big enough to use for bait. Our advice: ‘Dodge the Lodge’. – Steve and Penny Daltrone, Port Lincoln Dolphin Delight – Rating 10/10 – The name says it all – it is sheer delight for anyone wanting to enjoy the delights of Dolphin Bay. Smiling staff, sparkling amenities, and a welcoming hibiscus flower on the starched white linen. Home away from home, just metres from pristine waters. – Doris Parchley, Suffolk, United Kingdom.
Strangely, though, both comments were posted from the same computer IP address in – you guessed it – Dolphin Bay, Australia. Discuss how the truth and honest opinion defences might work in such a situation.