Net Promoter Score

$21.00

It is important for any business to measure the satisfaction of the customers.

Description

The strategy works in a way that the customer’s feedback is measured on a score board of 1 to10. The customers are categorized under the Promoters, with the highest rankings hence sure to promote the business, the Passives who are in the middle ground and the Detractors that have a negative opinion of the business.