EmiratesNBD customer satisfaction
Banking sector in Middle East has gained momentum after the increased need of people to save their money and get loans. Getting loans from the bank is one of the factors that promote economic growth in an area since investors are able to invest as they have capital (Al-Hassan et al., 2010). The banking sector in the United Arabs Emirates (UAE) has been of great importance to the area’s positive economic growth, the aggressive growth in infrastructure, contributor to the booming real estate sector, and the benefits originating from the rise in oil prices (Terterov, 2006). This implies that the banking sector in the United Arabs Emirates has contributed to the development of the area in diverse ways. This because individuals and businesses are able to save their money and get loans from the bank to start up new businesses. The banking sector in this area has been able to grow at a high rate because of increased demands from customers.