Introduction – Conflict management in work place
It is necessary that in every organization, the employees work as a team. When employees pull together, they are able to achieve tremendous positive results. Unfortunately, in most organization managers have been unable to rally employees towards teamwork formation. Although there are many factors that can hinder employees cooperation, work places conflict is a major threat in team work formation. It is from this background that this paper aims at devising tools through which managers can use to manage organizational conflict.
Conflict is a common phenomenon in organization management, and managers can only ignore conflict management at their own peril.
Overall, the overriding goal for conflict management is arriving at a win-win solution. This is when each party feels that their concerns were addressed. Managers can only effectively manage conflicts in organizations if they have amassed the necessary conflict resolution skills. All mangers, should therefore, go through adequate conflict management training. When managers will be able to effectively manage work place conflict, each employee will be satisfied, and ultimately, an organization will be able to reap the maximum benefit of team work.
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