Conflict Resolution and Conflict Management in Higher Education


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Conflict Resolution . Conflict Management and Conflict Resolution in Higher Education

Satterlee, A. (2002). Conflict Resolution Strategies for the Adult Higher Education Student. Retrieved on Feb 9, 2012 from http://www.eric.ed.gov/PDFS/ED462055.pdf

According to this article, adults are supposed to demonstrate that they have attained skills, knowledge, and capabilities that are necessary for growth in their jobs through formal training and education. In educational institutions, students conflict among themselves or with their lecturers hence these conflicts should be identified and resolved.

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The functioning of institutional practitioners is being improved by looking at better ways of understanding the differences of students in higher education. Conflicts are usually brought about by individual differences hence when these variations are understood and recognized, conflicts are managed. The other way is focusing on campus subcultures rather than university wide cultures. This helps in understanding students from an individual perspective. Administration in universities should ensure that all students adhere strictly to the institution rules and regulations and have respect to one another.   

References

Bellamy, S. (2010). Towards A Cultural Understanding of Academic Worlds. International Review of Business Research Papers, Vol. 6(5), pp. 46-57

Harman, K. (1989). Culture and Conflict in Academic Organization: Symbolic Aspects of University Worlds. Journal of Educational Administration, Vol. 27(3), pp. 30-54

Satterlee, A. (2002). Conflict Resolution Strategies for the Adult Higher Education Student. Retrieved on Feb 9, 2012 from http://www.eric.ed.gov/PDFS/ED462055.pdf

Warters, W. (2002). Researching Campus Conflict Management Culture(s): A Role for Ombuds? Conflict Management in Higher Education Report, Vol. 3(1), pp. 1-8

Warters, W. (2006). Conflict Management in Higher Education: A Review of Current Approaches. New Directions for Higher Education, Vol. 1995(92), pp. 71-78