Conflict Management


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Conflict Management

There are several ways through which managers can use the principles of effective negotiation and conflict management to resolve power struggles within health care settings. The very first thing for the managers to do is to discard the notion that they have a lot of experience in negotiating conflict and, thus assume that they are expert. Managers must also understand that each conflict is unique and can not be necessary resolved by the only ways they are accustomed to. Conflict Management.

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In organization where power is vested in the hands of few individuals and their words are final in decision making, there likely for top leaders to abuse power. Structuring sources of power in a way that each source is dependent on another creates a environment of checks and balances. It is also important to create a working environment where each employee values transparency, fairness and trust. Conflict Management.

References

Baggs, J.G. et al. (1992). The Association between Interdisciplinary collaboration and       patient outcomes in a medical intensive care unit. Heart and Lung: 21(1): 18-24.

Deborah, B. & Gardner, R. (2005). Ten lessons in collaboration. The Online Journal of Issues in Nursing Vol.10(1) Retrieved on April 3, 2012 from : http://nursingworld.org/MainMenuCategories/ANAMarketplace/ANAPeriodicals/OJIN/TableofContents/Volume102005/No1Jan05/tpc26_116008.html

Hoff, T. & Rockmann K.W (2011). Power, Politics, and Conflict management. In L.R.  Burns, Brandley, E.H. and B.J. Weiner (Eds.), Shortell and Kaluzny‚Äôs healthcare management (188-218). New York: Cengage Learning.

Marcus, L. J et al (2011). Renegotiating Health Care: Resolving Conflict to Build Collaboration. New York: John Wiley and Sons